In large industrial plants, such as chemical factories, malfunctions cannot be precluded with absolute certainty despite the best safety precautions. Emergencies such as the leakage of toxic gases or the emission of heavy smoke in the event of a fire can also pose a threat to surrounding neighborhoods.
In case of an emergency, therefore, employees in emergency management have to cope with numerous tasks within a very short time and under immense pressure: On the one hand, the responsible emergency personnel has to be informed, malfunctions must be fixed and dangers have to be averted. On the other hand, it is also necessary to assess the situation with regard to potential danger for the population and the environment, to define an appropriate reporting category and, if necessary, to actively warn the population.
An automated distribution of information and alarms can avoid stress-related errors and both simplify and accelerate the entire process. After all, responsibility also means being well-prepared!
There is a malfunction at the chemical factory
If a malfunction is detected by a sensor or discovered by an employee, the safety control center is notified immediately. The control center must then assess the situation and initiate a series of measures almost simultaneously.
Complete many tasks simply and effectively at the touch of a button
The emergency personnel required for the case (fire and rescue service and possibly other experts like responsible decision-makers, crisis committees and municipal officials) must be informed and alerted. In the DAKS alarm server, different groups of experts can be predefined for this purpose, who can then be called upon to eliminate certain faults and hazards. Thus, a single button can automatically place a number of calls, send messages and trigger loudspeaker announcements.
The crisis committee is automatically contacted via individually preferred media
Depending on the extent of the incident, a crisis committee must be convened. DAKS automates communication tasks and informs the applicable members via multiple communication channels such as phone calls, emails or text messages, or it interconnects all parties in a conference call.
The warning reliably reaches everyone concerned
DAKS also offers the possibility to compile groups of people or buildings that may be affected in the event of an alarm. These prepared groups can then be effectively informed of the incident, the danger and the necessary safety measures via announcements or other communication channels.
The control center is supported in making decisions
Depending on the wind direction, it must be determined which neighborhoods are affected by the impact of the incident. In these areas, a proactive warning must be given to the population; especially schools, kindergartens and other public buildings must be made aware of the hazards as quickly as possible. The visualization of processes and a graphical representation of the scenario support the control center in acting intuitively and effectively in an emergency. The responsible employee in the safety control center specifies the wind direction and then receives suggestions as to which groups to call.
Increased security for those affected
- The automated alerting of the emergency responders creates more time for informing the affected population groups.
- A previously created and calmly recorded announcement text can also convey more security and avoid panic.
Clarity and relief for employees
- The user-friendliness of DAKS enables employees in security and control centers to act nd react intuitively in difficult situations.
- With DAKS, preparation and regular training can be carried out efficiently and both communication and alarm processes can be automated.
- In delicate situations, stress-induced mistakes can be avoided more easily.
Increased security for those responsible
- When critical communications processes are organized and defined in advance with DAKS, and when workflows are technically consolidated and automated, you are empowered to respond and convene, rectify and alert quicker.
- The responsible responders are at the scene sooner.
- The entire process can be logged with DAKS, which provides an important basis for legal certainty.
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