Products
DAKS Function Modules

Call Profiles

Stay constantly and quickly reachable

Included in DAKS basic license

Call profiles are used to automatically call different telephones of a person ('personal calls') or the relevant members of a team ('group calls') partly in parallel, partly sequentially by dialing a single number. In the meantime, callers are kept on hold with a dial tone, on-hold music and/or announcements. The annoying, time-consuming and nerve-wracking search for a competent person is no longer necessary – especially when time is of the essence!

Personal calls: By assigning several end devices to one person, this person can always be reached at the same number (one-number service).

Group calls: By dialing a single group number, all members of the team are called at the same time. The team member who picks up first receives the call.

Decisive advantages for

  • extensive DECT systems (across different locations)
  • employees who use both a mobile and a stationary device
  • several digital telephones belonging together (e.g. in hotel suites)
  • 'flexible offices'

Brief introduction to the module

Typical application examples

Organize Many Inquiries with a Fault Hotline

Managing large call volumes during disruptions and informing citizens

Targeted and Automated Alerting in an Industrial Park

Automatically coordinate alerting processes in a breakdown
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